Custom Business Software

Software built around how your business actually works.

ERP, CRM, operations, workflow and integration work for businesses whose current systems fall short. The person discussing your requirements is the person designing and building the software.

Sound familiar?

The trigger is a process, not company size.

Custom software makes sense when a process your business depends on isn't handled well by the systems you have.

“We're managing production in Excel.”

“Our ERP won't do this.”

“These databases don't talk to each other.”

“We enter the same information in three places.”

“Customers have to call us for information.”

“Our application is ancient.”

“We need a portal for customers or vendors.”

“Nobody can get the reports they need.”

What we build

From one integration to the whole operation.

Core systems

  • Custom ERP and CRM
  • Production systems
  • Scheduling
  • Inventory and order management

Access and insight

  • Customer, employee and vendor portals
  • Dashboards
  • Reporting

Connection

  • System integration
  • APIs
  • Databases
  • Workflow automation

Modernization

  • Legacy application rebuilds
  • Replacing Excel, Access and manual processes
  • Cloud applications

Honest recommendations

Custom software when necessary. Existing software when appropriate.

If an existing product solves your problem better than custom development, you'll hear that first. Building software is worth it only when it fits your process better than anything you can buy.

When custom is the answer, it's built to be maintained. Impetus supports what it builds and keeps improving it as your business changes.

How a project works

One person from the first conversation to long-term support.

  1. Understand the process

    Talk through how the work happens today and where it breaks down.

  2. Recommend the right fit

    Existing software, an integration, or a custom system. Whatever solves it best.

  3. Design and build

    Danny architects and develops the system himself, so nothing gets lost in translation.

  4. Support and improve

    New fields, reports, features and integrations as your needs change.

Systems we've built

Built for specific industries, adapted for each client.

Each started from a real process that off-the-shelf software handled poorly.

Roofing contractors

RoofHQ

An order building and management tool that takes the guesswork out of material ordering.

  • Parses XML measurement files from aerial imaging providers such as EagleView
  • Calculates order quantities from preset rules, with no calculators or fudge factors
  • Builds 2D and 3D roof models and loads the client's location in Google Maps

Hardware store service departments

ServHQ

A service department CRM for tracking repair jobs and the customer items that come with them.

  • Quick search by name, phone or ticket number
  • Automatic label printing and one-click ticket duplication
  • Web-based, with secure access from desktop or phone

Public adjusters

StormHQ

A CRM for public adjusters in the roofing industry, built on common principles and designed to be adapted to each agency.

  • Job management, calendar, material ordering and sales insights
  • On-the-fly editing that keeps clicks and page hopping to a minimum
  • Near-full functionality on mobile, plus help migrating existing data

Have a process that's outgrown its tools?

Based in Lombard, Illinois. Serving businesses throughout Chicagoland and remotely across the United States.

Talk to Danny